Precautions for using old C4 device

Problem:

A few years ago, I purchased the Mb SD Connect C4 device and its accompanying software from your website. Recently, however, I have encountered an issue where the software is unable to read the device. I have tried troubleshooting on my end, but unfortunately, I have not been able to resolve the problem.

Reply:

After confirming with our engineer, the problem not occur on software, it’s hardware problem, you need to install dry battery and upgrade firmware.

Here is method to solve this problem:

Feedback: Good Morning , my problem got resolved, Thank you so much.

More request,welcome to contact us directly: [e-mail]